Support

We answer every message.

The fastest way to get help is to email us. Because VaultSpend doesn't collect data, we don't have a dashboard with your transactions — please describe what you're seeing and, if relevant, your iPhone model and iOS version.

📧 beavontech@icloud.com

We aim to reply within 1 business day.

Common questions

I bought Pro / Lifetime but it doesn't show as active

Open the app, go to Settings > Account, and tap Restore Purchases. If that doesn't work, sign out and back into the App Store on your iPhone, then try again.

I want to cancel my subscription

Go to Settings > Apple ID > Subscriptions on your iPhone and tap VaultSpend Pro Annual. Cancel there. If you're still in the 7-day trial, you won't be charged as long as you cancel at least 24 hours before it ends.

I want a refund

Apple handles all refunds for App Store purchases. You can request one at reportaproblem.apple.com. We can't process refunds outside of Apple's system.

How do I move my data to a new phone?

VaultSpend uses your iPhone's local storage. The simplest way is to restore your new iPhone from a backup — your VaultSpend data comes along. If you're not using a full backup, use the in-app Export Data feature to save a CSV, then re-import it manually on the new device.

I found a bug

Please email us with the steps to reproduce, your iPhone model, and your iOS version. Screen recordings or screenshots are very helpful.

I have a feature request

We'd love to hear it. Email beavontech@icloud.com. We read every message and keep a public-ish roadmap of what's coming.

Press & partnerships

Same address: beavontech@icloud.com. Mention "Press" or "Partnership" in the subject and we'll route it appropriately.